INSIGHTS

Thoughts and experience from practice

Here I write about patterns I have encountered in over 25 years of project work: what works, what fails, and what I take away from it.

Reflection with a wide view

Introducing change is easy. Making it stick is the real work.

Deciding on a process and documenting it is the easy part. The real work starts after that: shaping…

Change doesn't start with a decision — it starts in daily work

Many organizations don't fail at the necessity of change. They fail at how it is implemented. Decision and…